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Customer Service
- Shipping & Delivery
- Despatch of your Iridium jewellery is usually within 2 - 3 days of reciept of your order.
Items in the UK with a value up to £39.00 are sent Recorded Delivery and are despatched free of charge.
Items in the UK with a value over £39.00 are sent by Special Delivery and are despatched at an additional charge of £4.95.
Items outside of England may be subject to additional postage fees. - Privacy & Security
- We do not store any personal information about our customers on our server. With the exception of email addresses if you choose to register..
- Returns & Replacements
- Items (with the exception of earrings) are sold with a 30 day money back guarantee. Returns should be sent to:-
- Iridium
- P O Box 84
- HECKMONDWIKE
- WF16 6AF
Returns should be carefully re-packaged in the original Iridium packaging, with a copy of the Paypal reciept and a note detailing the reason for the return.
We regret that for reasons of hygiene we are unable to exchange earrings. Returns will be sent from 28 Malt House Court, Liversedge, WF15 6JZ. - Iridium
- Payment, Pricing & Promotions
- Payment for your purchase is through PayPal, a secure and registered electronic payment system.